CerebroCore Subscription

$75/month

• Add individual users for ‘free’ subscriptions
• Import groups of users for ‘free’ subscriptions

Initial Setup of CerebroCore account

1. login
2. customize your emails
3. email footer, this will be appended to all email notifications to go out to the client
4. email to client that a CerebroCore account has been created for them with links to use the system
5. start adding users to the system
6. if you are not going to charge for the Cerebrocore service, then adding and managing users is very easy

If you are going to charge for the service using your own billing system, then below are the typical workflows for doing so

Typical workflow to manage paid subscriptions

Add a new user to the system

• Setup person in invoicing system for regular payments
• Add individual user into Cerebrocore with a ‘free’ subscription

If a user wishes to cancel their subscription

Scenario 1: user calls office to cancel subscription

1. office admin stops invoicing for that user
2. office admin disables user’s account in Cerebrocore

Scenario 2: user cancels subscription from their Cerebrocore dashboard

1. Cerebrocore sends email to office admin that they cancelled their subscription
2. office admin stops invoicing for that user
3. office admin disables user’s account in Cerebrocore

If a user fails to pay invoice or their automatic payment fails

• someone needs to notify the user of the payment issue
• if the issue isn’t  resolved
  • office admin stops the invoicing for that user
  • office admin disables user’s account in Cerebrocore

Subscription with CerebroCore Payment system

$100/month

• Add individual users for free subscriptions
• Import groups of users for free subscriptions
• Invite individual users to signup for paid subscriptions
• Invite groups os users to signup for paid subscriptions

Initial Setup of CerebroCore account

1. login
2. customize your emails
   1. email footer, this will be appended to all email notifications to go out to the client
   2. email to client that a free CerebroCore account has been created for them with links to use the system
   3. email inviting them to signup for a paid subscription to CerebroCore
   4. email inviting them to signup for a paid subscription to CerebroCore with the initial signup fee waived
3. – at this point the system is ready for you to create free subscriptions for users
4. – setup account with Stripe to process payments
5. – link Stripe account to your CerebroCore account
6. – configure the subscription information (signup fee, monthly recurring fee)
7. – start sending out invitations to signup for a CerebroCore subscription

Typical workflow to manage paid subscriptions

Add a new user to the system

1. add individual users or a list of users to the system to send invitations to signup for a CerebroCore subscription
2. the system sends out invitations to all of the users with a summary of Cerebrocore and a link for them to signup
3. the user enters their credit card information during signup
4. Stripe charges their credit card for the signup fee and automatically charges them every month while they have the subscription
5. the Stripe account belongs to you so the money will automatically be transferred to your bank account

If a user wishes to cancel their subscription

Scenario 1: user calls office to cancel

• an office admin can cancel their subscription for them in the CerebroCore admin – one step to cancel payments and disable the account
• or they can direct them toward the FAQ on how to cancel their subscription themselves

Scenario 2: user cancels subscription from their Cerebrocore dashboard

• the CerebroCore Payment system cancels the monthly charges in Stripe and disables their account in Cerebrocore

If the user’s monthly payment fails

1. the CerebroCore Payments sends an email to the user that their payment failed and sends a courtesy notification to the office admin
2. The payment system also disables their subscription, which disables all functionality but still allows them to login and change their payment method if necessary
3. if the user updates their payment information, or resolves the issue with their current payment method, the Cerebrocore Payment system charges them through Stripe and re-enables their subscription